Frequently Asked Questions
If your question isn’t answered below, please click here to submit it though our Contact Us page.
GENERAL QUESTIONS
SPONSORSHIP & ADVERTISING
EMAIL
GETTING WOOF REPORT IN YOUR EMAIL INBOX
GENERAL QUESTIONS
What is Woof Report?
Woof Report is a free daily email newsletter that brings you a litter of pup-perfect ideas, products, services and tips for caring for and pampering your dog. We bring you cool new people things to celebrate the dog lover in you, too. For more info, see About Us
There are lots of websites with dog and pet information – why do I need Woof Report?
We’re here to save you time! We’re sniffing out the top dog blogs, websites, newsletters, magazines and pet stores to bring you the best of the best. Just subscribe and leave the research up to us – we’ll deliver fun, useful and timely information directly to your email inbox.
How do I sign up?
All we need is your email address and zip code. Click here to go to our Sign Up page. Once you sign up, please take a minute to add email@woofreport.com to your address book to ensure our emails go to your inbox.
Will you ever sell or share my email address?
Never. We appreciate being invited into your email inbox and therefore, stand by our privacy policy, which states that we will not share or sell your email address. For more information, check out our Privacy Policy.
How often do you send Woof Report?
Woof Report sends out a daily newsletter every weekday except certain holidays. Our Woof Report Deals newsletter is sent about once a month. You can sign up for our daily newsletter or our monthly Deals newsletter – though we recommend both!
Do companies pay to be featured in Woof Report?
All items featured in Woof Report are selected exclusively by our editorial team. We never accept payment or any other compensation in exchange for editorial coverage. Our mission is to ensure that Woof Report is your practical, relevant and objective source for the information you and your dog need. We only select items that we ourselves like, believe in and would recommend to a friend. We do occasionally send out sponsored emails, which are clearly labeled as Woof Report Sponsor Scoop emails – see below for more information on those. For more information, see our Editorial Policy.
How do you make money?
Woof Report is supported by advertising, so our advertisers and sponsors help us to keep Woof Report coming your way each day. We sell advertising space within our newsletters, so you may see banner ads and text links along the sides, top or bottom of our emails. Also, we occasionally send Woof Report Sponsor Scoop emails on behalf of our advertisers. There are stand alone emails dedicated to an advertiser’s message and you'll recognize them by the subject line, which includes “Sponsor Scoop”. While these special emails are paid for, the products and companies featured are carefully screened so you will likely find them interesting – we hope you’ll enjoy them just as much as your regular Woof Report emails.
I have seen ads for non-profits in your Woof Report newsletters; do you charge non-profits to advertise, too?
Absolutely not! Since dogs (and all pets) bring so much to our lives, we’re committed to returning the favor. We’re happy to include ads, links, dogs in need of loving homes and more to promote awareness of animal welfare causes, pet adoption initiatives and charities. These are causes that are very important to us at Woof Report!
I have an idea for Woof Report. How do I send it to you?
We love hearing from you! Go to our Submit a Tip form or you can email us at tips@woofreport.com. If we use your idea in a daily email, we’ll be sure to give you credit in the email and on our website. If your tip is a joint effort from you and your pooch, we’ll be sure to mention him or her, too.
Where do I go to find tips that were featured in previous Woof Report emails?
Check out our Tip Archives page, where you can search all of our past tips or browse tips by category and date.
How do I add a comment to a tip?
First, find the tip you’d like to comment on within our Archives section on the site – search by keyword or category to find the tip. To add a comment, just click on the "Add a Comment" link located at the bottom of the page. Then, add your comment and click on the “Submit” button. To add a comment from an email message you’ve received, just click the “Comment on this Tip” link located on the left side of the tip.
How do I get my dog featured on your site and in Woof Report emails?
We can't get enough of your dog photos! To submit your dog's photo to be featured within our emails or on our site, click here. Click on the "Browse" button to locate the photo on your computer – jpeg, gif and png files are best. Please submit files under 2 MB and those without spaces in the file name. Once the photo file name appears in the field, click the 'Submit' button at the bottom of the page. Once you hit Submit, wait for the 'thank you' confirmation page to appear to ensure the photo upload process is complete.
Can I re-publish your daily tips on my website or in my newsletter.
Of course! We just ask that you include our website URL when you do: http://woofreport.com or www.woofreport.com. You can also use the tools at the “BOOKMARK” link at the bottom of the home page to submit our tips to Digg, Newsvine and other sites. We’ll be adding a Woof Report widget and banners soon. Thanks for helping us spread the word!
What is Woof Report Deals?
Woof Report Deals is an additional email newsletter that you may choose to subscribe to – it’s only sent once a month or so. It features special offers and discounts for dog people and their dogs from online companies -- products, services and everything in between. These are not paid advertisements – we’re contacting companies to find you great deals and discounts to show our thanks to you for allowing Woof Report into your email inbox.
How do I sign up for Woof Report Deals?
All we need is your email address and your zip code. Click here to go to our Sign up page. If you are already receiving our daily Woof Report email, then just go to the My Account page to update your email preferences. You can sign up for just our daily newsletter or our monthly newsletter – though we recommend both!
SPONSORSHIP & ADVERTISING
How can I advertise with Woof Report?
Contact advertise@woofreport.com, or click here to complete the form online for more information. We will contact you as soon as possible.
If I advertise with Woof Report, can I still get editorial coverage?
The goal of Woof Report is to deliver fun, useful and timely information to our subscribers and their dogs – whether you advertise or not will not influence what we choose to write about.
What is a Woof Report Sponsor Scoop Email?
Woof Report is supported by advertising, so we occasionally send Woof Report Sponsor Scoop emails on behalf of our advertisers. These are stand–alone emails dedicated to an advertiser’s message and you'll recognize them by the subject line, which includes “Sponsor Scoop”. While these special emails are paid for, the products and companies featured are carefully screened so you will likely find them interesting – we hope you’ll enjoy them just as much as your regular Woof Report emails.
EMAIL
Why haven’t I received any emails from you since I signed up?
Our emails may get blocked or end up in your bulk or junk mail folder. To ensure the delivery of your Woof Report email to your inbox, please take a minute to add email@woofreport.com to your address book or approved sender list. Scroll down for instructions on how to add us to your list based on your email service provider.
How come my Woof Report emails don't look right?
Some email service providers automatically block images. To unblock images, update your settings in your email account preferences. For directions on how to unblock images by email provider, see below.
How do I unsubscribe from either or both newsletters?
You can unsubscribe at any time using the link at the bottom of every Woof Report email and at the bottom of our homepage. If you unsubscribe, we'll promptly remove your email address from our mailing list. If you’d like to unsubscribe from just one of our newsletters, go to the My Account section to update your email preferences.
How do I change my email address?
Visit the My Account section and login with your old email address. You’ll be taken to a page with a field for your new email address. Add your address and hit the “Submit” button. Please take a minute to add email@woofreport.com to the address book or approved sender list of your new email account.
GETTING WOOF REPORT IN YOUR EMAIL INBOX
Never miss a Woof Report email!
To ensure our emails are delivered to your inbox and do not bounce or land in your junk or bulk mail folder, please add our email address to your address book or safe sender list: email@woofreport.com
See below for help in adding a new contact to your email address book. We’ve also included instructions on how to unblock images so you view Woof Report as intended.
AOL | Gmail | Hotmail/MSN | Microsoft Outlook | Yahoo! Mail | Other ISPs
AOL
- To manually add an address:
Click the Addresses tab on your Mailbox window. Click the New dropdown menu on the navigation bar and select New Contact. The Edit Contact page opens. Enter email@woofreport.com into the email field. Click the Save button.
- To add an address directly from an email:
Click on our email address at the top of the message. That opens up a window, where you click on Add to Address Book. A new Edit Contact window will open. Enter email@woofreport.com into the email field. Click the Save button.
- To unblock images.
Click the Mail menu, and then click Mail Settings. Click the "Hide images & disable links in mail from unknown senders" box to clear it. Click the Save button.
Gmail
- To manually add an address:
Click Contacts along the left side of any Gmail page. Enter email@woofreport.com into the email field. Click Save Contact.
- To add an address directly from an email:
Open our incoming email and click More Options at the top of the message. Click Add Sender to Contacts list.
- To unblock images
Open the email and click the green box above your Woof Report email that says "Always Display Images from email@woofreport.com.”
Hotmail/MSN
- To manually add an address:
Go to the Contacts page, click New and enter email@woofreport.com into the email field. Click Save Contact.
- To add an address directly from an email:
Open our incoming email and click Save Address on the toolbar to automatically add our email address to your address book.
- To unblock images
Open the email; click Open Message. Click Show Content at the top of the message.
Microsoft Outlook
- To manually add an address:
From the Tools menu, select Options. On the Preferences tab, under Email, click Junk Email. Click the Safe Senders or Safe Recipients tab, and then click Add. Enter email@woofreport.com the Enter an email address or Internet domain name to be added to the list box and then click OK.
- To add an address directly from an email:
Open our incoming email, right-click the name that appears on the From line, and then click Add to Outlook Contacts on the shortcut menu or Properties pop-up and save. Click OK or Save and Close.
- To unblock images:
From the Tools menu, select Options. On the Preferences tab, update your preferences for image blocking.
Yahoo! Mail
- To manually add an address:
Click the Add Contact button on the left side of your address book. Next, enter email@woofreport.com into the email field. Click Save Contact.
- To add an address directly from an email:
Open our incoming email and click the Add Addresses button attached to it to automatically add our email address to your address book.
- To unblock images:
Click Options on the upper left corner of your email inbox and go to the Spam Protection section to update your preferences.
Other Internet Service Providers
Some email service providers require senders to be in your address book, otherwise a message may get blocked or end up in your bulk or junk mail folder. Look for the address book or safe list in the settings section, and add email@woofreport.com to the list. Contact us if you need any additional assistance at all.
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